Delivery Time

Weekday: For orders received before 12 noon (GMT +8.00),  delivery can be done on the same day.

Weekend/ Public Holiday including peak season (Valentine’s Day, Mother’s Day etc): Same day delivery is not available but kindly call us +60124536775 for assistance.

Delivery Zone

Areas within Free Delivery Zone: Ipoh, Menglembu, Lahat, Pengkalan, Seri Botani, Simpang Pulai, Tambun, Bercham, Klebang, Jelapang. Additional charges will be applied for areas that are not stated as above. Kindly call or text us (+60124536775) for assistance on other delivery areas.

Substitution Policy

Certain flowers, wrapping papers, vases and other items may not be available due to seasonal differences or inventory shortage.  We reserve the right to make substitution with similar materials or items that are of equivalent or greater value at our discretion, without prior notice.

Refund Policy

Kindly notify us if you are not satisfied with our product within the same day. We ask that we are given at least 24-48 hrs to investigate and to determine what has occurred. If it is found that we are responsible for whatever reason, we will offer a replacement product, or provide a refund of 95%, with a 5% processing fee of the full amount.

Cancellation Policy

Kindly notify us if you wish to cancel the order as early as possible. We can only offer full refund if the materials have not been sourced and purchased.

Privacy Policy

By using this website, you consent to the collection and use of information by us. It is solely for the purpose of our record and delivery of your order. The information will not be disclosed to any other parties without prior consent from you.

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